Last updated: September 28, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Netify platform, its website, and all related services (collectively, the "Service"). By creating a workspace and using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
Netify is a software platform that helps businesses manage their WhatsApp Business accounts, message templates, conversations, phone numbers, and usage limits through the WhatsApp Business Cloud API. We provide the platform; the underlying WhatsApp Business account is provided by Meta Platforms and is subject to Meta's own terms.
You must be at least 18 years old and legally able to enter into contracts to use the Service. You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for the accuracy of the information you provide during registration.
You agree not to use the Service to:
Paid plans are billed in advance on a recurring basis. Unless otherwise stated, fees are non-refundable. You agree to pay all fees associated with your chosen plan. We may change plan pricing with reasonable notice; changes will not affect the plan period already purchased.
The Service integrates with Meta Platforms' WhatsApp Business Cloud API ("Third-Party Services"). We do not control, and are not responsible for, Third-Party Services, including their availability, functionality, pricing, or policies. Your use of Third-Party Services is subject to their own terms and privacy policies.
The Service, including its software, design, and content, is owned by us or our licensors and is protected by intellectual property laws. You retain ownership of any content you submit to the Service, and grant us a limited license to process it solely to provide the Service to you.
To the maximum extent permitted by law, Netify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or in connection with your use of — or inability to use — the Service.
We may suspend or terminate your access to the Service for a material breach of these Terms, fraudulent or abusive conduct, or as required by law. You may delete your workspace at any time. Termination does not excuse outstanding payment obligations.
We may update these Terms from time to time. Material changes will be communicated by posting a revised version with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to our support team through the dashboard or at the contact address published on our website.